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Phone and tablet help

Setup, transfers, storage full, accounts, updates, and cleanup. Software only.

Software only, on purpose

Phone screens and batteries are a specialty with its own parts pipeline, and I would rather send you to a shop that does thirty a week than do one badly. What I am good at is the part most shops rush: getting your phone set up right and teaching you how to use it.

New phone day

Bring the old phone and the new one. I move your contacts, photos, messages, and apps, sign you back into your accounts, and make sure the old phone is wiped before it goes in a drawer or gets traded in.

Locked out

Forgotten Apple ID or Google password, two-factor codes going to a number you no longer have, an email account that suddenly wants a phone you sold. These take patience more than skill, and I have both. You will need to be present, because the accounts are yours.

Sitting at your kitchen table with your phone, your tablet, and your questions is a common visit. Write the questions down beforehand; we will get through all of them.

Need phone and tablet help?

Tell me what the machine is doing. I reply with a price or a question, usually the same day.

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